Outside-In Business Transformation Services
External Stakeholder Impact Assessment, Design and Implementation
When it comes to “business transformation,” the term -- like beauty -- is in the eye of the beholder. Transformation is used to cover a spectrum of activity that spans everything, from technology modernization -- by migrating enterprise resources to cloud environments -- to complex and comprehensive initiatives that redefine how business is generated and value is delivered.
Regardless of where organizations are in their digital transformation journey, success or failure is ultimately determined by the impact that these initiatives have on key external stakeholders -- starting with prospects and existing customers. It is a perspective that can easily get lost as organizations focus on the considerable change-management issues involving the people, process and technology issues of important internal operations.
Symphonic Leadership Partners’ Outside-in Business Transformation Services provides executive support for identifying, assessing, designing and implementing initiatives that optimize an organization's position with new target audiences as well as existing business relationships with customers, suppliers and key technology partners.
Elements of this Symphonic service include:
- Current state vs. future state impact assessment of transformation initiatives on:
- New target markets, customers and revenue streams
- Existing markets, customers and revenue streams
- Value-chain optimization
- Current enterprise technology readiness assessment for transformation
- Technology and Intangible Asset options assessment for ensuring positive impact with customers, suppliers and other stakeholders
- End-to-end ROI and TCO analysis of transformation strategy
- Audit of transformation progress in meeting external stakeholder needs
Contact Symphonic today to explore how your organization can optimize the design, change management and measurement of transformation initiatives on key external stakeholders.